Our Employee Assistance Programme (EAP) through Laya Healthcare is a completely free and confidential programme that provides you and your family members with immediate help and support in managing whatever work or personal issues you are facing.

We offer unlimited access, for you and your family, to a telephone helpline, available 24 hours a day, 7 days a week, 365 days a year.

Our service provides access to a nationwide network of fully qualified, accredited and experienced clinical counsellors, for immediate information and support. We also have a team of experts in a variety of fields, including financial advisors, legal professionals, career counsellors and more, to help you with any everyday questions you might have. 

The service can be accessed quickly and easily by phone, through our website, via live chat, or through our specially designed app.

In order to access the app and the online portal, please use the access code LAYAEAP.

Fully qualified Laya EAP counsellors are highly experienced in both personal and work-related issues and can support anyone suffering a wide variety of problems, including but not limited to: 

  • Depression, anxiety, stress 
  • Grief and bereavement
  • Addictions 
  • Relationship and marital problems
  • Work stress and work-life balance issues
  • Workplace conflict and communication
  • Life transitions such as career progression or retirement

Face to Face

With more than one hundred counsellors spread throughout the country, there will always be a counsellor close by who can meet for a face to face session within a couple of days.

Video

If face to face counselling is not convenient or practical for you, video counselling can be arranged and carried out from the comfort of your own home or office. Just as in face to face counselling, video counselling gives you and your therapist the ability to see each other throughout the session, helping to build a strong, trusting and supportive counselling relationship. 

Telephone

Like video counselling, telephone counselling offers increased flexibility, convenience and accessibility. If you would prefer to talk to a counsellor over the phone, our counsellors will be on hand to provide support over the telephone at a time that is convenient for you. 

Laya financial experts can listen and provide you with timely and informed guidance around money worries or queries and suggest areas and (government) resources where you can get further help.

Irish Qualified Financial Advisors are available to provide consultation on a wide range of legal issues including:

  • Household budgeting
  • Borrowing/Debt management
  • Saving & investing
  • Life assurance
  • Exiting the workforce
  • Retirement planning

Our EAP service can provide consultations with Irish Solicitors for a wide range of legal issues including:

  • Family/domestic matters
  • Civil matters, criminal matters
  • Real estate
  • Living wills
  • Housing or real estate matters
  • Estate planning
  • Car accidents and related matters
  • Financial concerns
  • Consumer concerns
  • Criminal matters
  • Consumer Information
  • Career Guidance
  • Life Coaching
  • Mediation
  • Relocation Support Services
  • Health Information
  • Day to Day Practical Advice (Home, Travel, Eldercare Services, Childcare)